Terms of Use

User’s Consent — Updated on July 15, 2026.

“Kindly read the following terms and conditions carefully before using the MyMathews portal.”

This legal agreement is made between you (“User”, “You” and “Your”) and MyMathews Educare Private Limited (“Company”, “We”, “Us” and “Our”) regarding your use of and access to the MyMathews Portal website, services and applications (“Service”). By registering for, using or accessing the Service, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree you cannot use the service.

1. Eligibility

By logging into the MyMathews Portal or creating an account, you acknowledge that you are at least eighteen (18) years old (or the age of majority in your jurisdiction) and are capable of entering into binding contracts. The service is not directed to children under 13 and we do not knowingly collect information from children under 13. If you are using the service on behalf of an educational institution, then you represent that you have the authority to bind that institution to these terms. You agree to follow these Terms and all applicable laws.

2. Service Description

MyMathews is an online portal that gives students direct access to educational institutions (colleges, universities, and other learning institutions) without the need for third-party intervention. The gateway provides a number of features, such as but not restricted to:

• Institutional Profiles and Student Networking Information Management for Applications and Admissions
• Encourage communication between educational institutions and students
• Distribution of news, updates, and course-related content pertinent to the organization — List of scholarships and financial aid.

3. User Accounts

Students are responsible for ensuring that the personal and academic information provided during registration is correct, complete and up to date. Institutions keep your institution, courses, affiliations and accreditations current and accurate. You are responsible for maintaining the confidentiality of your account, password, and anything done under your account. You agree that your use of your username is at your own risk and responsibility. Please contact us immediately if you see anything suspicious.

4. Licensing and User-generated Material

4.1 Responsibility: You are solely responsible for any user content that you upload, post or send on the MyMathews Portal including private information, academic data, course listings, messages, images etc.

4.2 Intellectual Property and Copyright: You represent and warrant that you have all necessary licenses, rights, consents and permissions to use the user content you upload, and that you own such user content. You assume full responsibility for any copying, infringement or violation of third party intellectual property rights (e.g. copyright, trademark and patent). MyMathews Educare Private Limited shall not be responsible for any user content, infringing the rights of third parties.

4.3 License to Use: You give us, in relation to the Service and our business, MyMathews Educare Private Limited a worldwide, non-exclusive, royalty-free, sub-licensable and transferable licence to use, reproduce, distribute, create derivative works of, display and perform your User Content.

4.4 Ownership of Content: You agree that any content submitted to the Service shall be the exclusive property of MyMathews Portal. You must obtain prior written permission from MyMathews Educare Private Limited to publish, copy or reproduce similar content on any other online portal. If you posted your own content inadvertently or unintentionally, you may delete it or request its removal.

5. What You Can’t Do

You promise not to do any of the following prohibited things:

• Any breach of any applicable law or regulation, including the Bharatiya Nyaya Sanhita (BNS), 2023.
• Any third party’s right of privacy, publicity, or intellectual property.
• Distribute content that is libelous, obscene, threatening, hateful or otherwise objectionable and violates BNS Sections 294, 295 or 356.
• Publishing material that endangers the security, integrity and unity of India, propagates terrorism or incites violence.
• Pretending to be a person or thing.
• Spam is distributed, messages you don’t want, or software that’s malicious.
• Scrape, crawl or copy any information from the service without our permission.
• Disrupting the operation of the service or the security of it.
• Violations of the direct-connect model include acting as a third-party agent or intermediary for admissions on behalf of the platform or charging students for admission services without the student’s prior written consent.

6. List of Institutes & Admission Details

Posts from institutions must be real and be for real educational opportunities. The Institution alone is responsible for the accuracy of the admission requirements, course details, fees and other information provided. If the student applies any course or institution through the Portal, he/she is deemed to have sought help and information only from the MyMathews team. MyMathews does not accept any applications or registrations by any college or other organizations. We reserve the right to remove any listing which we feel is inappropriate, misleading or fraudulent.

7. Direct Communication

Students and institutions can message each other about legitimate academic questions and the admissions process. Terms of use for this feature include no soliciting, no harassment, no spamming.

We may access or disclose the contents of messages to enforce our policies or comply with the law. Reports of BNS offences such as Criminal Intimidation (Section 351) and Cheating (Section 318) must be lodged with law enforcement authorities.

8. Third Party Content & External Links

The Portal may contain links to other websites or content belonging to other users, advertisers, or organisations. We do not control and do not endorse or guarantee the accuracy, reliability or quality of such third-party content.

You use such third party links at your own risk. We are not responsible for any loss, theft of data, damage to systems or false information that may result from the use of these external links. Some of the links are affiliate or referral links, which means if you click through or apply using the link we may receive a commission at no extra cost to you.

9. Termination Agreement

You agree that we may immediately terminate, limit your access to, or suspend your account and access to the Service without prior notice. Cause for such action includes, but is not limited to, your breach of the Terms.

10. Disclaimers and Limitation of Liability

TO THE EXTENT PERMITTED BY LAW, MYMATHEWS EDUCARE PRIVATE LIMITED DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. MYMATHEWS EDUCARE PRIVATE LIMITED, ITS DIRECTORS, EMPLOYEES OR AGENTS, SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THE SERVICE. WE DO NOT GUARANTEE ADMISSION TO ANY INSTITUTION OR THE ACCURACY OF INFORMATIONS.

11. Indemnification

You agree to indemnify, defend and hold harmless MyMathews Educare Private Limited and its affiliates from and against any and all claims, obligations, losses, liabilities, costs and expenses (including legal fees) arising out of: (i) your use of the Service; (ii) your User Content; (iii) your breach of these Terms; or (iv) your infringement of any third party rights.

12. Dispute Settlement and Law

These Terms shall be governed by and construed in accordance with the laws of India and any dispute or claim arising out of or in connection with it. Any suit, action or proceeding arising out of these Terms or the Service shall be brought only in the Kerala High Court at Kochi, India. You agree to submit to the jurisdiction of these courts and place of venue.

13. Changes to the Terms

These terms may be changed at any time. Users will be notified of significant changes. If you continue to use the Service after such changes are made, you accept the updated Terms.

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Privacy Policy

Last updated: July 15, 2026

MyMathews Educare Private Limited (“we”, “our” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your personal data when you use the MyMathews Portal in compliance with the EU General Data Protection Regulation (GDPR) and India’s Digital Personal Data Protection Act (DPDPA) 2023.

1. Data Controller

The personal data processed through the MyMathews Portal is controlled by MyMathews Educare Private Limited.

2. Information We Collect

We collect personal identifiable information of students including name, phone number, email address, date of birth, academic record, grades, entrance exam results and other relevant application information.

• Personally Identifiable Information: Includes the name, official address, contact information, accreditation documents, course costs, and admission policies of the institution.
• User Content: Includes all messages, applications, reviews and other content that you send or receive.
• Technical Data: Include IP address, browser type and version, device information, cookies, usage data, search history, submitted queries, and location data.

3. Basis for Processing (GDPR & DPDPA Compliance)

We use your personal data on the following legal basis:

• Contracting. Creating the link between institutions and students.
• Legitimate Interests: To provide you with our service, protect our website and use analytics.
• Consent: Some cookies that are not essential and marketing communications.
• Legal Requirements: Conformity with the law.

4. Use of Your Information

We use your data for:

• Create and maintain your account. Let students directly enter educational institutions. Change your privacy settings so your profile and content can be seen by others.
• Process admission applications.
• With your consent, send you service announcements and marketing materials via email, SMS, WhatsApp and RCS messages.
• Review and improve service.
• Stop fraud and protect security.
• Receive personalized recommendations based on your profile and stay informed on your application status.

5. Sharing and Disclosure of Data

We will never sell your personal data. We might share it with:

• Other Users: As you direct (e.g., your student profile is viewable by institutions to which you apply).
• Service Providers: Third-party companies we trust to help us operate our Service (e.g. cloud hosting, analytics) under strict data processing agreements.
• Legal Authorities: To comply with the law or to protect our rights, safety, or property.

6. Cross-border Data Transfers

Your data may be transferred to, and processed in, countries outside India. We will rely on allowed procedures such as the standard contractual clauses (for GDPR) and ensure that such transfers are compliant with applicable laws, including by relying on adequacy decisions or other instruments recognized under the DPDPA.

7. How You Can Protect Your Data

Under GDPR and DPDPA you have the following rights:

• Access and receive a copy of your personal data.
• Correct any incorrect or incomplete data.
• Right to be forgotten – delete your personal data.
• Object to or limit our processing of your data.
• Data Portability.
• Withdraw your consent.

To exercise these rights, please contact our Data Protection Officer (DPO) at support@mymathews.com.

8. Data Storage

We will only keep your personal data for as long as necessary to complete the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. We will begin deleting your data when we close your account.

9. Data Security

We have taken appropriate organizational and technical measures to protect your personal information from unapproved access, alteration, disclosure or destruction.

10. Receipt of Communications

By using this website, registering with us and accepting this Privacy Policy, you specifically agree to receive communications from MyMathews relating to educational services and admission offers through phone calls, SMS, WhatsApp, RCS or email. You agree and acknowledge that this consent will be valid even if your mobile number is registered on the Do Not Disturb (DND/NCPR) list, provided the same is documented and maintained, as per the TRAI regulations. You may contact us at any time to withdraw this consent.

11. Opt-Out of Communications

You may unsubscribe from promotional communications at any time. You can also ask to be removed from our contact list by contacting us directly at support@mymathews.com, changing your preferences on the website, or using the “unsubscribe” link in emails. Please be advised that it may be a few days before all correspondence stops.

12. Data Protection / Complaints Officer

We have appointed the Grievance Officer under the DPDPA. If you wish to exercise your rights or have any questions regarding privacy please contact us at:

Grievance Officer / DPO
Email: support@mymathews.com

13. Changes to the Privacy Statement

This policy is subject to change. The updated version will be indicated by the updated “Last Updated” date. We kindly ask that you check this page from time to time to stay updated on any changes.

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Cookie Policy

Last Updated: 15-07-2026

This Cookie Policy explains how MyMathews Educare Private Limited uses cookies and similar technologies on the MyMathews Portal.

1. What are Cookies?

When you visit a site, that site will send and store small text files on your computer called cookies. They make the site run and more user friendly and provide information to the site owners.

2. Our Use of Cookies

• Strictly Necessary Cookies: These cookies are essential to enable you to move around the website and to use its features (such as logging in to secure areas of the website).
• Performance / Analytics Cookies: These cookies help us to improve the site and tell us how visitors use our website (e.g. Google Analytics).
• Functionality Cookies: These cookies are used to remember your choices (e.g. your language preference).
• Targeting / Advertising Cookies: These cookies are used to deliver advertising that is more relevant to you and your interests.
• Conversion Pixels: We may also use a conversion pixel in the course of our business to track user behavior on our lead collection forms.

We may ask you to accept non-essential cookies via a cookie banner the first time you visit our site. Whether you like it or not, you may also change your cookie preferences at any time through your browser settings. This website requires some essential cookies to function properly.

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Community Guidelines & Acceptable Use Policy

This policy is incorporated into our Terms and Conditions.

Our community is built on a foundation of integrity, openness and trust. You agree to:

• Please be courteous and professional. Please communicate in a positive manner. No one should be bullied, intimidated or harassed because of race, religion, gender, nationality, disability, sexual orientation or age.
• Be Honest: Do not misrepresent your identity, credentials, academic history, or, for institutions, accreditation status.
• Respect privacy. Do not share personal information without their consent.
• Use Services Cautiously:
  1. Student Profiles: Incorporate real academic and personal data to make the admissions more authentic.
  2. Institution Profiles: No fraudulent information concerning courses, costs and admission requirements.
  3. Direct Messaging: Please do not harass other users. Keep communication to the academic level, and admissions conversations. Institutions shall not use the platform to charge or solicit students beyond the clearly specified fee structures.
• Reviews and testimonials need to be based on real experiences. If there are any incentives, they are only to participate and not to hold positive views.

Consequences for Violating Standards: We may, in our sole discretion, remove content, suspend accounts or permanently terminate any violation of these standards. Fraud, impersonation, and harassment are not allowed.

Agree & Continue...